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Insurance fraud
Insurance fraud occurs every day and in every state with research showing that more than 10 per cent of insurance claims are fraudulent. Unfortunately insurance fraud places additional costs on honest customers by forcing insurance premiums to rise.
What is insurance fraud?
Insurance fraud occurs when people deceive an insurance company or agent to collect money to which they aren’t entitled. Insurance fraud can be split into two types – hard fraud & soft fraud
- Hard fraud - Someone deliberately fakes an accident, injury, theft, arson or other loss to collect money illegally from insurance companies.
- Soft fraud - Normally honest people often tell "little white lies" to their insurance company. Many people think it's just harmless fudging. But soft fraud is a crime, and raises everyone's insurance costs.
What can I do?
If you suspect insurance fraud, we encourage you to report it to us on 1300 650 540. All information will be treated as confidential.
