By reporting your claim immediately we will be able to provide you with the best possible service. We have made the process of reporting a claim as simple as possible by removing the need to complete a claim form.
If your vehicle is damaged to make a claim:
If your vehicle is stolen please report the theft to the local police station immediately and then
Our comprehensive motor vehicle policy provides a hire vehicle for a maximum period of 14 days when your vehicle is stolen. If your vehicle is recovered with damage you can continue to have the hire car for the full 14 days, or until vehicle is repaired or your claim is settled whichever occurs first.Top
For windscreen or other car glass damage you can:
For one windscreen claim per year your excess is reduced to $100 and your No Claim Bonus will not be affected.
Having your vehicle damaged and finding the right repairer can be difficult.
The excess is the amount you have to contribute towards your claim. The amount of your basic excess will depend on which state you reside in. Your Certificate of Insurance will state your basic policy excess. Additional excesses can apply depending on the age and licence details of the driver of your vehicle.
No fault excess - your excess may not apply if you are not at fault for an accident and you can provide details of the driver who caused the collision.
No claim bonus (rating) - your no claims bonus may be affected if you are responsible for the collision or if you cannot identify the responsible party. Guaranteed rating one protection is included on all private use comprehensive motor policies. This means that you will not lose your "maximum no claim bonus" following a claim provided the vehicle was being driven by you, your spouse or any nominated driver who appears on your current certificate of insurance.
If another party involved in the collision, contacts you, please advise Ansvar Insurance immediately. We still require a claim notification from you even if there is no damage to your vehicle. Please do not make any admissions of liability and don't attempt to settle any claims made against you without contacting us first.Top