With the Royal Commission into Aged Care Quality and Safety, Approved Providers need to assess what this means for their organisation’s Governance, Risk Management and Insurance.


The Royal Commission into Aged Care Quality and Safety comes at a time when there is already significant complexity in the aged care sector. These include:
– Establishment of the Aged Care Quality and Safety Commission to centralise accreditation, compliance and complaints handling
– Transition to new Single Aged Care Quality Framework and Standards
– Increasing care requirements and workforce capability gaps.
– Significant pressures on financial performance and sustainability.
– Political instability at Federal and State levels.

Ansvar can assist organisations navigate this uncertainty and disruption by providing specific risk management advice and support for Aged Care providers.
We offer ongoing support and solutions to meet your needs.

Risk Management Actions

It is crucial that Boards and Executives take action now to review the effectiveness of their Risk Management Framework. Ansvar can conduct an evaluation of your organisation’s Risk Maturity to gauge progress and determine actions and capabilities to improve. Our Risk Maturity Model is informed by leading governance and risk practices and contextualised to the Aged Care Sector. All aged care providers should be taking action to review and improve their Risk Management Framework.
Below are important risk management actions that organisations should be taking now.

Important Risk Management actions to take now

Strengthening Risk Management

Care services are being delivered in a rapidly changing environment with increasing regulation, changing models of care and greater consumer choice. Ansvar can provide a range of specific risk management services and tools including strategic workshops and online incident reporting software. Through our Enterprise Risk Management and Risk Engineering initiatives, we provide expert advice and tools for the protection of vulnerable people in the care settings.

We support your journey with expert governance and risk consultancy, online incident reporting tools and access to our risk partners for specialist systems and advice. Details on our ongoing support and solutions to meet your needs can be found here
Conducting aerial roof inspections of multi-story residential care facilities, assessing vegetation stress and laser scanning are part of Ansvar’s risk engineering initiatives. These initiatives help organisations make informed decisions quickly. Details can be found here


Ansvar can assist you by:
– Helping you to assess your corporate and clinical governance,
– Helping review and strengthen your risk management, and
– Engaging with your broker around your policy and claims matters including sharing information sourced from our experienced partner networks and our Aged Care Strategy.

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Ansvar National Technical Claims Manager, Christian Muddle, has a simple message for Aged Care providers that are due to give evidence at the Aged Care Royal Commission:
“Clients who receive notices requiring attendance, statements or production of documents should get in touch with their broker or Ansvar straight away.”
Christian also has three easy steps for clients…..

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Ansvar’s Anthony Black’s tips on what boards can do to prepare for the new Aged Care Quality Standards starting 1 July 2019 – just over a month away.
Anthony says boards need to play both a short game and a long game.

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Firstly, in Anthony’s advice to boards for the long-term – he stated boards needed to be considering three major influences within their strategic plan that will be key to their success over the first few years: consumer led services; governance capabilities – particularly governing for vulnerable people; and clinical governance.

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As a fundamental part of the new Quality Standards, Dignity of Risk is a key focus area for aged care providers and Executives. Ansvar led Dignity of Risk forums in Sydney, Melbourne, Adelaide, Brisbane and Perth from May to August, partnering with expert risk, legal and insurance advisors and discussed the Dignity of Risk concept to over 250 Aged Care Board, Executives, Insurance and Risk professionals. Watch our complete Perth Dignity of Risk forum where Anthony Black leads the discussion, joined by Professor Joe Ibrahim and Elizabeth Tylich, legal expert at Jackson McDonald.

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For more details on our ongoing support and solutions, please download our pdf brochures.

Consultancy and Workshops
Better Risk Management for Good Governance


Ansvar can offer support to your organisation.
We know your sector, we understand your risks and we have a range of resources and tools to assist you.
Please contact us on 1300 650 540 to discuss OR

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