Making A Claim

Making a Claim

We've got you!

For our clients, making an insurance claim can often be an outcome of experiencing a totally unexpected event, often in circumstances where the client was unprepared, had limited control and more often than not leaving them feeling upset and traumatised. We get this and understand the impact this can have on your clients world. We will do our best to be sensitive and understanding of your clients needs and will work closely with you and your client to make sure we get them back on track as soon as possible, handling their claim with speed, efficiency and compassion.

How It Works

Complete and Email Us the Digitised
Claim Form

Public and Product Liability Claim Form

Send the completed form to

Employment Practices Liability Claim Form

Send the completed form to

Personal Accident/Illness Claim Form

Send the completed form to

Commercial Property Claim Form

Send the completed form to


With your My Ansvar account, you will receive a real-time claim number instantly when you lodge a claim. Click here to learn how to obtain a My Ansvar account.

or Call Us on 1300 650 540

Please ensure that you have the following information ready:

  1. Your policy number
  2. Details of the incident
    (document as much information as you can remember to ensure we can assist you as quickly as possible)
  3. Detailed information of any contact related to your claim
    (including date and time) don’t leave any details out (including date and time)

or Fill in the Form Below

Simply fill in the details below, click Submit and a friendly member of our Claims team will be in touch with you within one business day – it really is that easy!

DD slash MM slash YYYY

We’re here to help

For General Enquiries Call

1300 650 540

Contact Your

Local BDUM