ABOUT US
At Ansvar Insurance we put our customers at the heart of our business.

OUR CUSTOMER PROMISE

We believe that the best insurance is about more than just a policy – it’s your experience as our customer that really counts whether it’s when things go wrong or when you just want to talk to us. Your trust is what drives our efforts and we aim to stand out from the competition in every situation.

We continually strive to exceed your expectations and to be honest and professional in everything we do so that you can be confident that your organisation and people are in safe hands.

As evidence of our commitment we have developed a Customer Promise which sets out what our customers can expect of us:

We strive to be the most trusted and ethical specialist insurer within our core sectors, and to contribute to and help build safer communities that promote well-being and peace of mind.

We will be a market leader in the way we conduct ourselves.

We will deliver a consistently outstanding customer experience.

We will provide expert advice and protection

We will provide products that meet customer needs and communications that are clear and easy to understand.

We will charge a fair price generating profits for good causes.

History

Ansvar Insurance was launched in Australia in 1961 by the Swedish company Ansvar Mutual. Originally providing insurance for total abstainers in the motor and home insurance market, Ansvar has evolved to the company we are today; offering a range of products to the Care, Community, Faith, Education and Property Owners sectors.

In 1998, the British company, Ecclesiastical Insurance Group purchased Ansvar Mutual and became the parent of Ansvar Insurance in Australia. Established in 1887, Ecclesiastical has extensive experience as a specialist insurance and financial services provider. They also have a strong commitment to corporate social responsibility and working with community partners. These principles resonated with Ansvar Insurance, which has always enjoyed solid support from Ecclesiastical in our own social efforts.
Ecclesiastical Insurance Group is owned by the charity Allchurches Trust and all available profits are distributed for the benefit of the community.

Over the years we’ve developed specialist insurance solutions for these Australian sectors:

Tailored insurance cover for your true peace of mind

We understand that keeping you safe isn’t just about providing cover and compensation; keeping you safe is about educating your organisation of the risks within your sector and how to best manage them.

Providing tailored solutions to meet your insurance and risk management needs is what we do. Working with our brokers in a partnership approach to deliver the best insurance cover for your needs is how we work.

We will achieve these ambitions by conducting our business with these five guiding principles

Innovation
We focus on challenging our current ways, seeking new ways of operating and proactively looking towards the future.
Accountability
We ensure that we accept responsibility for all that we do and deliver on our commitments.
Collaboration
We ensure that we actively and effectively communicate with our stakeholders striving towards success.
Professionalism
At all times and in all dealings.
Agility
To drive a high performance culture.

Community Education Program Grants

Ansvar has a long history of involvement in the Australian community and philanthropic giving. Ansvar believes supporting the community is what sets us apart from other insurers.  Ansvar provides support to community groups and organisations through a range of activities, including donation drives, sponsorships, strategic partnerships and all staff receive a community service leave day each year to enable them to spend time volunteering with organisations and activities close to their hearts.

Over the years Ansvar has been involved in a number of charitable causes and in 1994, we established our own charitable program, the Community Education Program (CEP). This program provides a range of grants each year to organisations supporting Australian youth through programs under two categories – Empowerment and Education, and Outreach and Support. Ansvar contributes up to 10% of its annual profits to the CEP.

For more details on our CEP grants please go here

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