Make a Claim
Need to make a claim? We understand when you make an insurance claim it’s probably because you have gone through a disturbing or traumatic experience.
It’s important that we work beside you to make your claim process as easy and efficient as possible.
Our team is experienced in all matters relating to claims and they will give you piece of mind when it comes to your requirements.
We are totally focused on making sure you get back on track and will handle your claim with speed, efficiency and compassion.
How it works
It’s as easy as calling us on 1300 650 540.
Regardless of the type or size of the claim, early notification is critical when you are recalling details that may be important to your claim.
We have made the process of reporting a claim as simple and easy as possible by removing the need for you to complete a claim form before we get your claim moving.
When you contact us to make a claim, ensure you have the following ready:
- Your policy number
- Details of the incident (document as much information as you can remember to ensure we can assist you as quickly as possible)
- Detailed information of any contact related to your claim (including date and time) don’t leave any details out
We will also be able to offer advice on risk management or accident prevention to prevent any further loss or injury taking place when you call.