At Ansvar Insurance we put our customers at the heart of our business.

For Domestic Claims, such as home and motor insurance, please call 13 10 13 or click here.

We understand when you make an insurance claim it’s probably because you have gone through a disturbing or traumatic experience. That is why we will work beside you to make sure you get back on track and will handle your claim with speed, efficiency and compassion.


With your My Ansvar account, you will receive a real-time claim number instantly when you lodge a claim. Click here to learn how to obtain a My Ansvar account.


Please ensure that you have the following ready:

1. Your Policy number

2. Details of the incident (document as much information as you can remember to ensure we can assist you as quickly as possible)

3. Detailed information of any contact related to your claim (including date and time) don’t leave any details out (including date and time)


Simply fill in the details below, click Submit and a friendly member of our Claims team will be in touch with you within one business day – it really is that easy!

Please wait...


Keep up to date with the latest insights from Ansvar.